Terms and Conditions
This website is operated by Inkovation. Throughout the site, the terms “we”, “us” and “our” refer to Inkovation. Inkovation offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website without any notice. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
LIMITATION OF LIABILITY
In no event shall Inkovation or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not Inkovation has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from Inkovation or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall Inkovation be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content. The Buyer agrees that the Buyer will not hold Inkovation responsible for any and all loss, cost, expense, and damages (including legal costs) on account of any and all manner of claims, demands, actions, and proceedings that may be instituted against Inkovation and its affiliated company(s) on grounds alleging that the said work violates any copyrights, trademarks, service marks, or is scandalous, or invades any person's right to privacy or other personal rights.
All the terms and conditions and/or any transactions occuring online at www.inkovation.net or by phone are subject to the laws of the State of California. Inkovation is not responsible for the delay and/or damages resulting from Machinery Breakdown, Acts of God, and from other actions, both governmental and otherwise, including but not limited to war, riot, seizure, and embargo. The tools available on www.inkovation.net to create document is the property of Inkovation and its affiliated companies. The Buyer’s order shall be deemed an acceptance of the Seller's terms. The Terms and conditions shall in all respects be governed by STATE OF CALIFORNIA law.
All orders are subject to acceptance by Inkovation. We reserve the right to reject any order at any time without recourse. We also reserve the right to change the price at any time even after we receive the order.
CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format. Inkovation is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes. All artwork, designs and images must be provided in minimum of 300 DPI and CMYK color mode. Inkovation is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.
COLOR PROOFING & MATCHING
Inkovation is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density. Application of UV Coating may effect or change the appearance of the printed colors. Inkovation is not liable for the final color appearance of a UV product/s.
RETURNS / REFUNDS
Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit. Customer must notify Inkovation within 6 business days of order acceptance to notify any defects discovered in the ordered product or the claim will be denied. In order to receive replacement Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken. All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason.
Inkovation will be happy to help you cancel your order prior to Approval. However, orders may be eligible for cancellation upon request via phone. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order. If job is canceled, any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. Minimum is $25 or 15 % of total transaction whichever is higher.
SHIPPING ERRORS & LOST PACKAGES
Lost or damaged claims can only be filed for shipments over $500.00 in value and can only be done after 30 days from package shipment. Inkovation is not responsible for 3rd party shipping errors, omissions or damaged shipments.